Privacy Policy

This policy explains how Fibre Cast & Ortho Home Services (“we”) handles personal information collected through this website. It is a general template — please have it reviewed against current Indian law, including the Digital Personal Data Protection Act, 2023, before relying on it.

Information we collect

• Details you submit in the home visit form: name, mobile number, optional email, location, preferred date and time, service needed and a short description of the problem.
• Messages you send us by phone, WhatsApp or email.
• Anonymous usage data (pages visited, button clicks), only if you accept analytics.

How we use it

We use your details only to respond to your request, arrange and carry out the visit, and follow up on your care. We do not sell personal information.

Analytics

With your consent we use Google Analytics 4 to understand how the site is used. We never send names, phone numbers, health descriptions, addresses or appointment details to analytics. You can decline analytics and still use every part of the site.

Sharing

We share information only with service providers that help us deliver your request (for example email or messaging tools) or where the law requires it.

Retention and your rights

We keep request details only as long as needed for your care and legal record-keeping. You may ask to access, correct or delete your information by contacting mozubair1989@gmail.com.

Security

We take reasonable steps to protect your information, but no online transmission is completely secure. Please avoid sharing sensitive details unless necessary.

Contact

For privacy questions, contact mozubair1989@gmail.com.